Paperless Optical Store Software

Paperless 

Phoneless 

The future is here now. Optizone Enterprise is designed to handle all aspects of optical retail management file and record keeping without using pen and paper.

Starting with your clients, if they make first contact with your office they can enroll themselves directly into the Optizone database via a Web-Site submission. When the arrive at your office, their data is already ready. If you want to make copies of any of their eyeglass prescriptions or past records, they can be scanned and added into the file management tracked under their name.

Any communications either by phone or mail/e-mail is tracked and recorded under their communications record.

All records information including past invoices can be e-mailed to the client or interested party as required.

Ordering inventory electronically for a client is as easy as setting up Outlook Express for e-mail and you can then watch Optizone connect your orders electronically to your suppliers. Tracking the orders is accomplished be the suppliers sending you a confirmation/tray number to assure that the transmission was received. All these procedures are done electronically and a telephone was even required.

Thing about how much money can be saved. No need for file cabinets, folders, shelving etc. Save valuable office space by not dedicating space to paper holding cabinets. "Lost files?" not with a computer, any file can be pulled instantly after search.

Of course, computer files can be lost. But with a simple memory stick all files can be backed up and taken home with you. Your office can burn down and you still would have a copy of all your files. Rebuilding your office is easy, replicating your years of work is not.

Digital documents are not always acceptable in your area. We urge you to contact your governing bodies to see what is required. Some agencies are slow in adoption of exclusively electronic documents, but the law is changing in many areas.

Security is always paramount, especially with patient medical records. It is important to keep your computers passkey protected and with newer systems encrypted. Speak to your IT professionals to find out more information on what is available to you.

Computers are changing our lives quickly, the good news is that it is getting easier. It is your responsibility to learn how to use modern computer equipment. You patients will be impressed too.

Using the telephone is no longer required either. All communications and records can be delivered electronically to your optical patients. Surveys suggest that approximately 50 to 90 percent of the population access an e-mail account daily. They want an e-mail instead of a phone call. Think about how much time you will be saving clicking buttons as opposed to making a phone call. Be sure to collect e-mails when your clients are visiting.

For Instance:

Your patients eyeglasses are ready for pick up. Select from your letter library the default letter for glasses pick up and insert it into the patients communication form and click "Send Email" and the procedure is complete. As fast as you can read this paragraph, the procedure has been completed.

Sample Letter: